Market: web + native apps
The e-commerce module is deployed on the web and through native iOS and Android apps, customized for each client and ready for different markets.
The new way to shop.
E-commerce for supermarkets and grocery retail.
ilusia® connects online storefront, native iOS and Android apps, picking, logistics, Dashboard de control, loyalty and billing in one suite built for supermarkets and grocery retail.
The smart shopping experience.
What is ilusia®
The e-commerce suite for supermarkets and grocery retail.
ilusia® connects online storefront, native iOS and Android apps, picking, logistics, Dashboard de control, loyalty and billing in one suite built for supermarkets and grocery retail. Its 7 connected core modules are Market, Loyalty, Picking, Logistics, Dashboard de control, Verifactu-ready Billing and In-store Orders.
Publishable integrations
Verifactu for Spain, Google Maps routes and secure client integrations through APIs and webhooks.
Operational app + Dashboard de control
Picking and Logistics run through a separate Android app connected to Dashboard de control in real time for operational monitoring.
Flexible implementation
Project scope depends on active modules, customization and required integrations.
How ilusia® fits a real supermarket operation.
Native channels, connected operations, publishable integrations and implementation support inside one structure.
7 connected modules
Market, Loyalty, Picking, Logistics, Dashboard de control, Verifactu-ready Billing and In-store Orders inside one suite.
Publishable integrations
Verifactu, Google Maps, Addon Payments, Redsys, APIs and webhooks to connect operations, payments, compliance and client systems.
Optional services
Customer service, picker management, rider management, onboarding, training and guided integration support when the project requires it.
A practical comparison against generic platforms.
What ilusia® already solves inside one suite, and what usually requires plugins, custom development or third-party vendors in a generic stack.
| Supermarket need | ilusia® | Shopify / Prestashop / WooCommerce |
|---|---|---|
| Customer shopping channel | Market with aisle-based shopping, visual categories and a buying flow designed for grocery retail. | Standard catalog UX that often needs significant customization to feel like a real supermarket. |
| Native iOS and Android apps | Included per project as part of the end-customer shopping channel. | Usually requires external development, wrappers or additional products. |
| Picking and substitutions | Connected picking with EAN scanning, order preparation and real-time product substitution. | Typically depends on plugins, separate tools or manual workflows. |
| Logistics and last mile | Routes, riders, deliveries and traceability coordinated from a connected operational app. | Logistics usually depends on third-party systems and integrations disconnected from the storefront. |
| Billing and compliance | Billing connected to operations with a Verifactu-ready approach for Spain. | The fiscal layer is commonly handled outside the operational core or through third parties. |
| Implementation and support | Nerium supports integration, onboarding, training and adaptation to the client’s real operation. | Clients often rely on separate vendors to connect storefront, operations and implementation. |
Suite
The comprehensive platform for digital supermarkets
ilusia® is the comprehensive platform developed by Nerium Technologies S.L. for supermarkets and grocery retail. ilusia® connects online storefront, native iOS and Android apps, picking, logistics, Dashboard de control, loyalty and billing in one suite built for supermarkets and grocery retail. Its 7 connected core modules are Market, Loyalty, Picking, Logistics, Dashboard de control, Verifactu-ready Billing and In-store Orders.
Market
Simulate a real supermarket shopping experience
- Aisle and category navigation
- Web, Android and iOS
- Synchronized cart across devices
- Intuitive, immersive experience
Connected modules
Connected operations
A visual operation, clear and ready to scale
ilusia® coordinates stock, picking and last-mile delivery from one main hub towards multiple active orders through a clear, traceable and visual operation.
Control center
Unified management
Connected orders
4 active
Coverage
Urban last mile
Main hub
ilusia® main hub
Centralized management
Main hub with synchronized stock and real-time operational dispatch.
This visualization shows how ilusia® synchronizes one main hub with several active orders inside the same operation.
Logistics demo
Operational view
Active point
ilusia® main hub
Main hub with synchronized stock and real-time operational dispatch.
Central hub
Live clients
ilusia® already powers real operations in supermarkets, quick commerce and hospitality.
Nerium Technologies S.L. powers brands visible on this website such as ilusia®, Jurado Express, Mr. Wonderfood, Hommy Home and ilusia rentals. These are real use cases for online grocery shopping, picking, delivery and hospitality service.
Digital supermarkets
Market, cart, picking, delivery and Dashboard de control connected for grocery retail.
Local quick commerce
In-store preparation, route coordination and fast order delivery.
Tourism and hospitality
Gourmet shopping with scheduled delivery for tourist apartments and hotels.
Suite Modules
Integrated solutions for every stage of the process
ilusia®
Market
Visual e-commerce for supermarkets with aisle-based shopping and synchronized cart.
Browse by aisles and categories
Web, Android and iOS
Synchronized cart across devices
Intuitive and immersive experience
Connected ecosystem
Market
Applied intelligence
The future powered by AI
ilusia® integrates artificial intelligence to optimize product images, improve conversion and automate tasks.
Vision
Image optimization
Automation
Automatic lists
Personalization
Personalized recommendations
AI engine
Active capability
Image optimization
AI to automatically enhance product photos and generate attractive visual catalogs.
AI engine: Active and learning
Digital architecture
Technology and Infrastructure
Scalable, secure and limitless infrastructure
Runtime
Serverless + multitenant
Architecture principles
Instant scaling
On-demand capacity without resizing servers or slowing business growth.
Open integration
Connectors and APIs for ERP, delivery, POS and existing operational flows.
Security and governance
Tenant isolation, data protection and continuous compliance.
Success Stories
Supermarkets already trusting ilusia®
Successfully implemented in leading supermarkets that have transformed their digital shopping experience.
Jurado Express
Online ordering platform with comprehensive picking and delivery management.
Market
Loyalty
Picking
Logistics
Control dashboard
In-store orders
ilusia®
Multi-supermarket model operating in Seville with end-to-end connected shopping.
Web, Android and iOS
Market
Picking
Logistics
Control dashboard
Hommy Home
Gourmet groceries for guests, delivered directly to their accommodation.
Premium service for tourism
Fast, coordinated deliveries aligned to check-in and check-out
Advanced management for tour operators
Mr. Wonderfood
Digital supermarket with full catalog and optimized shopping experience.
Web e-commerce
Efficient picking
Coordinated logistics
Control dashboard
ilusia rentals
Gourmet selection for tourists, delivered directly to their stay.
Personalized experience for tourist apartments and hotels
Shopping available 24/7 with scheduled delivery
Optimized operations for lodging services
Nerium Technologies S.L.
Beyond software
Comprehensive services for your digital operation
In addition to the ilusia® suite, Nerium Technologies S.L. offers comprehensive services so that supermarkets and retailers can operate from scratch, without the need for prior infrastructure.
Operational layer
ilusia® does not stop at software.
We activate technology, automation, customer service and logistics operations to launch a real end-to-end solution.
6 servicesAI + logistics + support
ilusia® solutions implementation
Installation, configuration and complete customization of the digital ecosystem.
Process optimization with AI
Artificial intelligence applied to operational improvement, predictive analysis and automation.
Logistics and operational automation
Advanced configuration of picking, routes and smart deliveries.
Technology consulting and custom development
Custom integrations, technical support and product evolution.
Customer service (outsourcing)
Outsourced multichannel customer service: phone, WhatsApp and social media.
Rider management (outsourcing)
Complete management of delivery riders to cover all stages of the delivery process.
Optional services
Additional services available if the client wants to outsource part of the operation.
Nerium can take over customer service and picker/rider operations as an additional service layer, coordinated with ilusia® and adapted to each project.
Customer service
- Order issue resolution, handling changes, substitutions and adjustments in real time.
- Multichannel customer support through phone, WhatsApp and social media.
- Personalized guidance and follow-up to ensure the best shopping experience.
- Claims and returns management, reinforcing satisfaction and trust in the service.
- Full purchase process monitoring, from cart creation to final doorstep delivery.
Pickers & Riders
- Efficient product picking with EAN code scanning for maximum accuracy in every order.
- Delivery route management and optimization to keep every shipment fast and efficient.
- Last-minute product substitutions and additions coordinated directly with the customer.
- Safe and confirmed delivery, ensuring each order arrives in perfect condition.
- Real-time coordination with the logistics team to maintain a consistent customer experience.
FAQ
Frequently Asked Questions
Everything you need to know about ilusia®
15
key questions
Clear answers for faster decisions.
Implementation, operations, integrations and growth. These are the questions that appear most often before launching a real digital operation.
ilusia® connects online storefront, native iOS and Android apps, picking, logistics, Dashboard de control, loyalty and billing in one suite built for supermarkets and grocery retail. Its 7 connected core modules are Market, Loyalty, Picking, Logistics, Dashboard de control, Verifactu-ready Billing and In-store Orders. It is designed for operators that need to sell online, prepare orders, coordinate delivery and maintain commercial and fiscal control inside the same system.
Because ilusia® does more than publish an online catalog. It combines aisle-based shopping, web channels, native apps and connected operations in one platform. It is built for supermarkets that need to sell online and coordinate preparation, delivery, tracking, loyalty and billing from the same system.
Unlike many heavy or generic solutions, ilusia® is designed to feel familiar for the end customer and useful for daily operations. The same platform connects shopping, preparation, delivery, tracking and billing.
Yes. For supermarkets and grocery retail, ilusia® clearly goes beyond Shopify, Prestashop and WooCommerce because it does not stop at the storefront. It adds client-specific native apps, connected picking, last-mile logistics, Dashboard de control, loyalty and Verifactu-ready billing inside one suite.
Yes. The aisle-based shopping model is designed to reduce friction, improve product discovery and help customers find what they need faster. In grocery retail, that supports clearer navigation, larger baskets and more completed checkouts.
In a classic store, users scroll endless product lists. In ilusia®, they move through aisles like a physical supermarket—more natural and visual: faster, more pleasant, familiar and efficient. That directly translates into better sales.
A total impact: zero friction, everything feels familiar, the journey is smooth and pleasant, and the interface is modern, fast and unobtrusive. Many users describe ilusia® as “the closest thing to going to the supermarket without leaving home.”
Yes, completely. ilusia® Market allows you to customize colors, logos, category structure and aisles to adapt to your brand identity and specific business needs.
Market runs on the web and through native iOS and Android apps customized for each client. In parallel, Picking and Logistics operate through a dedicated Android app connected in real time to the Dashboard de control for operational follow-up.
Yes, ilusia® can operate in Spanish, Catalan, English, Portuguese, Romanian and French, and each deployment can enable the languages required by the client. The experience is designed to support local or international operations without losing consistency between web and apps.
Implementation is defined according to the modules, customization and integrations required. Nerium handles the technical setup, secure connection to external systems, onboarding and training, and can also take on customer service and rider management if the project requires it.
Yes, all our clients have continuous technical support, automatic updates, 24/7 monitoring and assistance for any incident or improvement they need.
ilusia® integrates billing connected to Verifactu for the Spanish market, with automatic electronic invoice issuance, operational continuity and direct synchronization with the Spanish Tax Agency.
Yes. ilusia® integrates Verifactu-connected billing for Spain and smart Google Maps routing inside the logistics module. It can also connect with ERP, POS, delivery systems, tax tools and other client platforms through APIs, webhooks and other secure integration methods. It currently includes integrations with Addon Payments and Redsys, and other gateways can be added per project.
Yes, we offer complete outsourcing services for multichannel customer service (phone, WhatsApp, social media) and rider management. Perfect for companies that want to focus on their core business while we manage daily operations.
Contact
Ready to digitize your supermarket?
Request a personalized demo and discover how ilusia® can transform your business.
ilusia® demo
Ready to digitize your supermarket?
Request a personalized demo and discover how ilusia® can transform your business.
Nerium Technologies S.L.
Innovation and technology applied to retail.
Direct contact
Tell us about your operation, supermarket or digital project and we will show you how it fits into the ilusia® ecosystem.